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Lotus Notes group documents only print the first three group members

Here is another one that got me… IBM Technotes to the rescue! (This one is IBM Technote #1414908 – Group Document Print and Print Preview only shows First Three Group Members):

Question
When you Print or Print Preview a Group document, the output only shows the first three member names in the members field

Steps to reproduce:

Open a Group Document, either in the Personal Address Book (Contacts) or in the Domino Directory. Ensure the Group Document Members field has more than 3 names. When you Print or Print Preview the document, the output only shows the first three member names in the members field. The field itself appears to be truncated in the print output.

Cause
New print functionality was introduced in 8.5.1. The user must now select “expand the name fields content when printing” in the print options before printing the group document.

Answer
This issue was reported to Lotus Notes Quality Engineering in SPR WTON7XAJ8N. It was determined that this is working as designed. New print functionality was introduced in 8.5.1. The user must now select “expand the name fields content when printing” in the print options before printing the group document.

I knew that would work for emails (the To: CC: and BCC: fields), but I never thought about the Members fields in group documents.

Hopefully this will help someone else…

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How to fix Message Tracking in Lotus Domino

There have been times that the Message Tracking (MTC) functionality on my Domino servers have gone south. It’s rare but it does happen. When it does, it needs to be deleted and recreated. Fortunately, IBM has created a Technote (Reference #1221830) for just such an occasion.

Question
What are the steps to recreate the Message Tracking Store (MTSTORE.NSF) database and its associated MTDATA subdirectory?

Answer
To recreate the MTSTORE.NSF and MTDATA subdirectory, do the following:

1. Shut down the Domino Administrator client.

2. Issue Tell Router quit on the server console.

3. Delete the MTDATA subdirectory at the Operating System level*. MTDATA is a subdirectory of the Domino data directory.

*If you receive a message that the directory is in use, issue the following command on the server console:

dbcache flush

and then try to delete the directory again.

4. Issue Load Router on the server console.

5. Launch the Domino Administrator client and select the Files tab. You should see a MTDATA folder, which contains the new MTSTORE.NSF.

Restarting the Router task also restarts the MTCollector task. The MTDATA subdirectory is created when Message Tracking is enabled in the Configuration document and the Router task is restarted.

If you’re not sure what Message Tracking is, take a look at IBM Technote #1165592 for more details. (This also has a chart with associated tasks and commands! Thanks IBM!)

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SNTT: Thank you, IBM! Sometimes it’s the little things…

Yup… it’s been a long time since a Show-n-Tell Thursday Wednesday, but this is a quick one.

From time to time, I need to know what version of the template is installed with a version of Notes/Domino. For that, I can take a look at the database properties (usually). IBM made life simpler for some of us when we need information on multiple databases.

IBM Technote: Template versions shipped with Domino 8.5.3 (Reference #1620941 – dated 2012-12-19)

Thank you, IBM!!!

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SNTT: Lotus Notes–How to prevent return receipts from being sent in Mail

This is a quick tip, but a nice one. Thanks to my colleague, Jessica Daniels, for showing me.

We had a situation where we had to look at a test mailbox, but all of the messages inside had the ‘send return receipt’ flags enabled. We didn’t want to send out all of these receipts when we opened the mail messages, but we still needed to open and see the contents of the message. (Previewing wouldn’t work in this case…)

To accomplish this, all that needed to be done was to add the user (ourselves) to the ACL with READER ACCESS but with NO privileges or roles (especially the ‘Write Public Documents’ privilege.)

image

Make sure you close and open your Notes client (just in case)…

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